Volkswagen started blocking GrapheneOS users
摘要
这是一封来自 Volkswagen Digital Services 的客服回复邮件，说明 Volkswagen App 只在 iOS 和 “符合支持版本的 Android 设备” 上提供支持。对于安装了 GrapheneOS、LineageOS 等自定义 ROM 的设备，官方不保证功能可用，并明确表示这些系统不属于其支持的应用环境，因此无法提供技术支持。邮件还提到，应用依赖安全相关的系统组件以及经过认证的 Android 标准，以确保数字服务的可靠与安全，因此在非标准系统上可能出现限制或功能缺失。整体内容是在界定支持范围与技术限制，而非提供具体封禁操作细节。
荐读理由
内容在读者处境下不匹配任何寻求结果
原文
Hello XYZ,
Thank you for contacting Volkswagen Digital Services.
Please note that the use of the Volkswagen app is only supported on iOS devices and Android devices with supported operating system versions.
On devices on which alternative operating systems (so-called custom ROMs, e.g. GrapheneOS, LineageOS, or similar solutions) are installed, limitations or a lack of functionality of the Volkswagen app may occur. These systems are not part of the supported application environment of Volkswagen AG for the Volkswagen app, which is why we unfortunately cannot offer technical support in such cases.
The reason for this is that the Volkswagen app relies on security-relevant system components and certified Android standards to ensure reliable and secure use of our digital services.
Of course, we will be happy to assist you with any questions regarding the use of our official applications and services.
If you have any further questions about our digital services, please reply directly to this email. Further contact options can be found under https://contact.volkswagen.com. When calling, please mention your case number CASE_NUMBER so that we can help you as quickly as possible.
We wish you a safe journey with your Volkswagen MODEL at all times.
Best regards, Your Volkswagen Team
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