Only 16 Percent of Americans Think AI Will Have a Positive Impact on Society
摘要
这篇基于Pew Research的调查报道指出，美国公众对AI的长期社会影响整体偏悲观：约40%认为AI未来20年会带来负面影响，仅16%持正面看法。多数人也不信任监管与安全性，67%认为政府不会有效监管AI，59%不信任企业安全开发AI。年轻群体（30岁以下）态度更负面，仅14%认为AI有正面影响，同时约三分之二受访者认为AI发展过快。 尽管态度谨慎甚至悲观，AI使用仍在快速普及：约四分之一美国人每天使用AI聊天机器人，44%成年人使用ChatGPT（较2023年翻倍），其后依次为Gemini（24%）、Copilot（17%）、Meta AI（14%）、Grok（8%）、Claude（6%）和Character.ai（3%）。约60%的人会阅读AI生成的网页摘要，但仍有约一半人表示日常不使用AI，且65岁以上人群中约75%从不使用聊天机器人，主要原因是缺乏兴趣且无使用计划。性别上男性更常用AI且更乐观，女性更谨慎。
荐读理由
美国用户对AI长期正向影响显著偏悲观但使用率持续上升，并伴随对政府监管与企业安全性的低信任，这一结构性落差可直接用于你在面向大众市场设计AI产品时调整定位与信任建立策略。
原文
Despite the fact that AI increasingly dominates our economy (it’s a hot IPO summer and we’re all just along for the ride), most Americans are not particularly optimistic about the technology’s long-term impact on the country, a new study from Pew Research reveals.
In fact, although a whole lot of Americans increasingly use AI in their daily lives, most of them have neutral to negative views about it, the research reveals.
Only 16% of Americans think that AI’s impact on society during the next 20 years will be positive, Pew says, while around 40% say that it will have a negative impact.
A vast majority of people (67%) don’t believe that the U.S. government will do anything to meaningfully regulate AI. A similarly skeptical cohort (59%) don’t trust companies to develop it safely.
Young people — that is, those people under 30 — are the ones with the most negative feelings about AI. Pew says that only 14% of this cohort believe the tech will have a positive impact on society.
On top of all this, a vast majority of Americans — nearly two-thirds — also think that AI’s development is occurring too quickly.
Despite all of the skepticism, a whole lot of Americans also report using AI in their daily lives on an increasingly regular basis. About a quarter of Americans say they use AI chatbots on a daily basis. Those who do are typically using the chatbots for research purposes or for work, Pew says.
A vast majority of people using AI are using ChatGPT. Pew writes that 44% of U.S. adults now say they use OpenAI’s chatbot, a figure that’s more than doubled since 2023.
The next most popular chatbot is Gemini (24%), followed by Copilot (17%) and Meta AI (14%), with Grok (8%), Claude (6%), and Character.ai (3%) lagging behind.
There is a bit of a gender divide. While chatbot use is growing for both men and women, men still use AI more and are more enthusiastic about it, while women are more skeptical, Pew says. Men are more likely to say they use AI chatbots in their daily lives (27% versus 20% for women) and while equal shares of men and women report using ChatGPT, men more commonly report usage of other brands, such as Copilot and Grok.
The report also highlights how AI is changing the ways Americans consume information. Six in 10 survey respondents told Pew that they routinely read AI-generated internet summaries (indeed, on Google, they’re pretty much unavoidable). A much smaller number report using AI to get information on fitness and dieting.
There are also still a whole lot of people — about half of the country — that say they do not use AI in their daily lives. The people who do not use AI tend to be older, while those under 50 are more likely to say that they use it. Nearly 75% of Americans aged 65 or older say that they never use AI chatbots.
Those people who don’t use chatbots say they don’t because they’re not interested in them, and add that they have no intention of using them in the future.
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